The hospitality industry is the cornerstone of global tourism and travel, providing unforgettable experiences and exceptional service to millions of guests worldwide. From luxury hotels to cozy bed-and-breakfasts, hospitality providers transform places into memorable destinations. However, as the hospitality sector undergoes a digital transformation, integrating advanced technologies such as Artificial Intelligence (AI) and cloud computing, new cybersecurity and identity management challenges arise.

Over the past decade, hospitality organizations have increasingly adopted digital tools to enhance guest experiences and operational efficiency. Initially, the focus was on improving reservation systems, customer relationship management (CRM), and digital payment solutions. These advancements significantly enhanced guest satisfaction but also introduced new vulnerabilities. Managing digital identities and access to sensitive information has become more complex, as hospitality organizations balance efficiency with stringent security measures. Despite these advancements, hospitality organizations often operate with limited resources, making them attractive targets for cybercriminals.

Today, operational efficiency, business continuity, and identity security in hospitality hinge on a comprehensive cybersecurity strategy. To achieve this, cloud-based solutions and AI are being integrated into hospitality processes, adding layers of complexity to cybersecurity. These new security challenges present the potential for significant financial loss, compromised guest data, and erosion of guest trust if investments in cybersecurity are considered optional rather than imperative in today’s hyper-connected world.

Securing Your Advantage

At information|SECURED, we understand the unique challenges hospitality organizations face in a cloud-driven world. We offer a comprehensive suite of cybersecurity and identity solutions and services specifically designed to safeguard your critical IT, cloud, and AI infrastructure.

• Security Risk Assessments: To prioritize risks and implement effective mitigation strategies, we conduct thorough assessments of your IT and hospitality environments, identifying known and unknown vulnerabilities, potential security gaps, and flaws that may exist.

• AI Security Assessments and Penetration Testing: Specialized assessments analyze your AI systems and data pipelines for potential security flaws and known vulnerabilities, ensuring your digital tools are secure.

• Vulnerability Assessments & Penetration Testing: Our team of experts identifies potential weaknesses in your existing systems, including those in your cloud environment, to fortify your defenses.

• Ransomware Assessments: We evaluate your systems to identify vulnerabilities that could be exploited by ransomware, ensuring you have effective backup, recovery, and response strategies in place to minimize damage and downtime.

• Data Protection Solutions: We implement robust measures to secure your sensitive guest data, both at rest and in transit, ensuring compliance with data protection regulations and safeguarding guest confidentiality.

• Identity & Access Management and Governance (IAM&G): We establish a framework for managing user access and permissions across your entire IT ecosystem, ensuring only authorized users have access to critical systems and data, significantly reducing the risk of insider threats and compromised credentials.

• Third-Party Supply Chain Attack Mitigation: To minimize the risk of supply chain attacks, we thoroughly assess the security posture of your vendors and partners, identifying potential vulnerabilities that could be exploited.

• Incident Response & Recovery: Our team offers both cloud-based and on-premises emergency incident response and recovery solutions to quickly identify, isolate, and remediate ongoing attacks, minimizing damage and restoring operations.

• Employee Security Awareness Training: We empower your workforce with the knowledge to recognize and mitigate social engineering threats, phishing attempts, and other cyberattacks targeting the hospitality sector.

By implementing these solutions, we create a layered defense that safeguards your hospitality operations at every level. information | SECURED will be your trusted partner in securing your hospitality advantage.